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Tag: Customer Relations [ All ]

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  Title Copies
Bag the Elephant: How to Win and Keep Big Customers 
Edition: Reprint 
Year: 2008 
ISBN 13: 9780761145240 
Call No: 658.812 KAP 2008 
 1 
Customer Loyalty: A Guide for Time Travelers 
Year: 2006 
ISBN: 1403997632 
ISBN 13: 9781403997630 
Call No: 658.812 ROB 2006 
 1 
Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results 
Edition: 1 
Year: 2011 
ISBN 13: 9780814417157 
 2 
Customer Service Skills for Success 
Edition: 6 
Year: 2015 
ISBN: 0073545465 
ISBN 13: 9780073545462 
Call No: 658.812 LUC 2015 
 4 
Customer Service Training 101: Quick and Easy Techniques That Get Great Results 
Edition: 3 
Year: 2017 
ISBN: 0814438911 
ISBN 13: 9780814438916 
 2 
Customer Service: Career Success Through Customer Loyalty (6th Edition) 
Edition: 6 
Year: 2014 
ISBN: 0133056252 
ISBN 13: 9780133056259 
Call No: 658.812 TIM 2014 
 2 
Delivering Knock Your Socks Off Service 
Edition: 4th 
Year: 2006 
ISBN 13: 9780814473658 
Call No: 658.812 ZEM 2007 
 2 
The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference 
Edition: 1 
Year: 2007 
ISBN 13: 9780230604063 
 1 
This is Service Design Thinking: Basics, Tools, Cases 
Edition: 1 
Year: 2011 
ISBN: 1118156307 
ISBN 13: 9781118156308 
Call No: 744 STI 2011 
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