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  Title Copies
Creative Problem Solving for Managers: Developing Skills for Decision Making and Innovation 
Edition: 4 
Year: 2014 
ISBN: 0415714036 
ISBN 13: 9780415714037 
Call No: 658.4 PRO 2014 
 2 
Crisp: Team Problem Solving, Revised Edition: A Systematic Approach to Consensus Decision Making (Crisp Fifty-Minute Books) 
Edition: revised edition  
Year: 1995 
ISBN: 156052314X 
ISBN 13: 9781560523147 
 1 
Customer Loyalty: A Guide for Time Travelers 
Year: 2006 
ISBN: 1403997632 
ISBN 13: 9781403997630 
Call No: 658.812 ROB 2006 
 1 
Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results 
Edition: 1 
Year: 2011 
ISBN 13: 9780814417157 
 2 
Customer Service Training 101: Quick and Easy Techniques That Get Great Results 
Edition: 3 
Year: 2017 
ISBN: 0814438911 
ISBN 13: 9780814438916 
 2 
Discovering Leadership 
Edition: 1st ed. 2008 
Year: 2008 
ISBN: 0230575846 
ISBN 13: 9780230575844 
 1 
Encyclopedia of Small Business: 1 
Edition: 2nd 
Year: 2002 
ISBN: 0787649074 
ISBN 13: 9780787649074 
Call No: 658.022 HIL 2002 
 1 
Encyclopedia of Small Business: J-Z: 2 
Edition: 2nd 
Year: 2002 
ISBN: 0787649082 
ISBN 13: 9780787649081 
 1 
Entrepreneurial Development 
Edition: Reprint Edn. 2006 
Year: 2007 
ISBN 13: 9788121918015 
Call No: 658.421 KHA 2006 
 1 
Essentials of Entrepreneurship and Small Business Management 
Edition: Global ed of 6th revised ed 
Year: 2011 
ISBN: 0132453266 
ISBN 13: 9780132453264 
Call No: 658.022 SCA 2011 
 1 
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